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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-30-2013
My Device: 9800
My Carrier: Bell

My work mail account stopped working

Our mail servers are hosted by google.  The problem has been addressed on all of the i-phones but I am told that Blackberry phones are probably not going to work.  Our IT guys tell me that the only 2 protocols we have accessible are Google Sync and Microsoft Exchange ActiveSync (EAS).  If I cannot get one of those I'm out of luck and will switch from Blackberry.  


Please help!!

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: My work mail account stopped working

Hello robertduiker


Welcome to the forums. 


Have a look at the following article which will walk you through setting this up: 


How to integrate a Google Apps email account using Microsoft ActiveSync



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