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BlackBerry® OS Smartphones

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Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NEED ANSWERS

I don't recall that Protect would backup your BBM contacts.

 

Sorry.

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Contributor
Posts: 18
Registered: ‎05-05-2013
My Device: Blackberry PlayBook. OS:2.1.0.1526
My Carrier: None

Re: NEED ANSWERS

[ Edited ]

Did you by any chance back up your old bb onto blackberry desktop, because I think there is a way of extracting them and then uploading them to outlook. I'm not entirely certain if this works for the blackberry model you have but it worked for me when I did it for my friend with the Z10. However I'm not entirely sure how I managed it......

 

Ok ignore everything I just said cos I missed the bit where you said you didn't back up your old phone....sorry!

 

Ps is there a way of deleting comments? 

Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NEED ANSWERS

Please read Message 7 of 22

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎04-26-2013
My Device: BB 8520
My Carrier: EDGE

Re: NEED ANSWERS

No, i haven't backed up my old BB onto my blackberry desktop, sadly. Guess couldn't anymore retrieve my bbm contacts Smiley Sad
Contributor
Posts: 18
Registered: ‎05-05-2013
My Device: Blackberry PlayBook. OS:2.1.0.1526
My Carrier: None

Re: NEED ANSWERS

I would say just back up your new device whenever you get the chance, to stop it happening again Smiley Tongue

Contributor
Posts: 16
Registered: ‎04-26-2013
My Device: BB 8520
My Carrier: EDGE

Re: NEED ANSWERS

Hi. i have another concern, Where can I possibly re-download BBM 6 version because BBM 7 is acting up. Thanks.
Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NEED ANSWERS

[ Edited ]

How is it acting up?

 

If you must downgrade, here is a link to the BBM v6, go to this link using your BlackBerry and download the BBM version for OS 5

 

http://theiexplorers.com/OTA/#BBM

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎04-26-2013
My Device: BB 8520
My Carrier: EDGE

Re: NEED ANSWERS

i couldnt longer connect to wifi on bbm voice chat. it just happened recently. but when i first used it it was working good.

Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NEED ANSWERS

So were you able to downgrade as requested?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎04-26-2013
My Device: BB 8520
My Carrier: EDGE

Re: NEED ANSWERS

yes yes Smiley Happy and thank you!