03-03-2012 01:23 AM
I have a bb torch which i am selling to someone in a few days, but i want to run a security wipe in it before i give it to him. But my problem is my keypad dosen't work so is there any other way i could run the securiity wipe in it??? I need to know asaaappp...
03-06-2012 12:15 PM - edited 03-06-2012 12:34 PM
If the keyboards on your BlackBerry® Torch™ 9800 smartphone are currently not functioning, you could use the reset to factory process in BlackBerry® Desktop Software to wipe your device. The following article should help regarding this process:
How to reset the BlackBerry smartphone to factory defaults - http://www.blackberry.com/btsc/KB18998
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