11-22-2012 12:57 AM - edited 11-22-2012 12:57 AM
Going on 9 hours now that I've been stuck at 7% trying to get through social feeds of this update. I've removed and replaced the battery at least 10 times now and still nothing. What the hell is going on? I'm about ready to get rid of this phone all together.
11-26-2012 01:32 PM
Welcome to the BlackBerry® Support Community Forums.
Please complete the steps outlined in the following article on how to force the detection of the BlackBerry® smartphone using Application Loader:
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.