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New Contributor
Posts: 2
Registered: ‎12-12-2012
My Device: 9900 Bold
My Carrier: Bell

NO MORE BBM AFTER UPDATE

I just downloaded the new bbm update and now I no longer have bbm on my phone...I am not sure if I can uninstall the update but even when I try to upload bbm from the link sent by blackberry to my phone by email it takes me to the app world where there is no longer an option to upload bbm....any help would be appreciated

Contributor
Posts: 11
Registered: ‎05-02-2011
My Device: Torch 9800
My Carrier: Tata Docomo

Re: NO MORE BBM AFTER UPDATE

I actually deleted BBM 6.2.0.44 to install BBM 7. Now I don't have anything. App World says "Unavailable for your device"
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: NO MORE BBM AFTER UPDATE


alenneard wrote:

I just downloaded the new bbm update and now I no longer have bbm on my phone...I am not sure if I can uninstall the update but even when I try to upload bbm from the link sent by blackberry to my phone by email it takes me to the app world where there is no longer an option to upload bbm....any help would be appreciated


You can download older version from this link - http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

 

tanzim                                                                                  
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: NO MORE BBM AFTER UPDATE


jimgorde wrote:
I actually deleted BBM 6.2.0.44 to install BBM 7. Now I don't have anything. App World says "Unavailable for your device"

As far as I know BBM 7.0 is yet to be available in India. You can download older version from this link - http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Contributor
Posts: 16
Registered: ‎10-10-2010
My Device: 9790 Bold
My Carrier: Bell

Re: NO MORE BBM AFTER UPDATE

I downloaded 7. BBM (messenger) and much to my dismay or any help from Black Berry . My fairly new Bold now cycles the wifi on and off killing my battery with no way of stopping it . Can't get any help or resolution or SUPPORT . Tired of trying to find a problem that as far as I know they created on MY phone . Spent almost 2 days and still nothing . I did try to contact BB but got the try the support area deal !!!!! fustrated as hell and makes me want to rethink my phone purchases next time !!! Going to provider tonight a tell them they can deal with it !! I HATE UPGRADES that DOWNGRADE.

Contributor
Posts: 11
Registered: ‎05-02-2011
My Device: Torch 9800
My Carrier: Tata Docomo

Re: NO MORE BBM AFTER UPDATE

A lot of problems. Try doing a downgrade to overwrite.. I just finished mine and my phone is restarting (hopefully)with BBM 6.1.0.71 as we speak.
Contributor
Posts: 16
Registered: ‎10-10-2010
My Device: 9790 Bold
My Carrier: Bell

Re: NO MORE BBM AFTER UPDATE

Do you do that from BB desk top ?

New Contributor
Posts: 2
Registered: ‎12-12-2012
My Device: 9900 Bold
My Carrier: Bell

Re: NO MORE BBM AFTER UPDATE

I also downgraded and am hoping that it works Smiley Happy thanks for the help

Contributor
Posts: 16
Registered: ‎10-10-2010
My Device: 9790 Bold
My Carrier: Bell

Re: NO MORE BBM AFTER UPDATE

I don't see just the BBM app .on desktop . I don't want to down grade my phone . My 7.1 software upgrade works fine . It's the BBM that's messed up .

Contributor
Posts: 11
Registered: ‎05-02-2011
My Device: Torch 9800
My Carrier: Tata Docomo

Re: NO MORE BBM AFTER UPDATE

Nope. Found help on another post here.. Try one of these links depending on which OS version you have:

1- (*) BBM 6.1.0.71 (*)   
----------------------------- 
( In the download page press - Agree and Download - ) 

- OS 5 
http://bit.ly/HQhRhu 

- OS 6 
http://bit.ly/HQhOCr 

-OS 7 
http://bit.ly/HQhT9a