Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 19
Registered: ‎05-21-2009
My Device: Not Specified

NO support

I would like to contact someone at BlackBerry App World in order to fix the problem with the app I downloaded.  But there is NO way

to contact them directly.   I have posted a message about the app I purchased.   The app does not work and I would like to either have it fixed or receive a refund.   I have not received a response from BlackBerry "support"  and as far as I know this is the only way to contact them.    This is NO way to run a business.   There should be a way to contact the company directly.    Do others feel the same way about the LACK of support from BlackBerry?

Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: NO support

Try to send an email to: storefrontmanager@rim.com