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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-30-2013
My Device: Torch 9800
My Carrier: Orange

Navigation Button and Apps World

For some months now the navigation button has not worked and I find myself using the touch-screen and enter-button.


Also my Blackberry Apps world has disappeared? I am unable to download firther apps?

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Navigation Button and Apps World

Hi stephen789uk and welcome to the BlackBerry Support Community Forums!


Do you receive any response from your trackpad at all when using it? Have you done a battery pull to see if the trackpad works upon reboot?


I would also recommend making sure you have the latest version of BlackBerry Device Software avaiable. Plug your device into your PC then go to www.blackberry.com/update to install any updates available.






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