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Contributor
Posts: 13
Registered: ‎04-01-2013
My Device: Playbook
My Carrier: Bll

NeW version

I waS asked to download this yesterday. Now neither of my playbooks can be synched, backed up. or any other manuververe. What a mess!  It 

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: NeW version

Hi Twilight93 and welcome to the BlackBerry Support Community Forums!

 

Did you download and install BlackBerry Link or the BlackBerry Desktop Software?

 

Thanks.

 

-CptS

 

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Contributor
Posts: 13
Registered: ‎04-01-2013
My Device: Playbook
My Carrier: Bll

Re: NeW version

Yes I did. I t caused me huge problems as I could not download and print coupons reservations etc.

I have temporarily solved the problem by using System restore and resetting before March. 32.

I see others had identical problem.

 

 

Contributor
Posts: 13
Registered: ‎04-01-2013
My Device: Playbook
My Carrier: Bll

Re: NeW version

While I was doing a picture synch with my playbook, a pop up window recommended. I download an upgrade to my Desktop software 7.0I think.

Highlighted
Contributor
Posts: 13
Registered: ‎04-01-2013
My Device: Playbook
My Carrier: Bll

Re: NeW version second response

While I was doing a picture synch with my playbook, a pop up window recommended. I download an upgrade to my Desktop software 7.0I think.