10-22-2008 10:38 PM
I'm new to this BB thing. I can't sync the BB with Outlook and have been trying for hours. Basically what happens is outlook isn't even an option when I try and configure it the only options are: NONE, ASCII import/export thing or yahoo. This happens with the calendar, memo, and tasks. The contacts does have the outlook option, but doesn't actually sync when it comes down to it. Please help!! Thanks so much it is driving me crazy. I have a PC using windows home/office 2003/desktop manager for BB but not sure which version or even how to figure that out at this point. Thx.
10-22-2008 10:52 PM
Hi and welcome to the forums!
Please specify the PC, operating system (XP vista 2000)
I take it Outlook 2003 and what version of deskop software are you using.
10-22-2008 11:15 PM
I would do the following:
Use this link to uninstall the current DM
Download DM 4.5 without Media manager. MM is very unstable:
Download these USB drivers for 4.5
BlackBerry USB and Modem Drivers ENG (DM4.5 B13)
Here is the manual:
Cold boot the PC. Turn of all virus checkers and firewalls.
Install the DM and configure for Outlook 2003.
On the BB:
Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min,
Start the DM and plug the BB into the USB.cable
Let us know how it goes.
10-23-2008 01:05 AM
10-23-2008 01:11 AM
Sounds like your download corrupted.
I would use the clean ininstall procedure and down load 4.5 again.
I'll down load it to a directory and tell you what I get for size and name.
10-23-2008 01:21 AM
size 61.0 mb (64,068,368 bytes)