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New Member
Posts: 2
Registered: ‎05-29-2008
My Device: Not Specified

Need Help With Login

I just recently re-activated my blackberry.  I want to use my previous user name but says the account is suspended.  How do I reset it so I can use my previous login and blackberry email?
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Need Help With Login

Contact your carrier to solve the issue. If the ID is not already taken by anyone else then they can make that free (provided that they have such policy).

tanzim                                                                                  
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New Member
Posts: 2
Registered: ‎05-29-2008
My Device: Not Specified

Re: Need Help With Login

I did contact them.  They directed me to the Blackberry site to have it reset.
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Need Help With Login

Can you remember the password that you used with your user name? If yes then try logging in using those info in carrier's BIS site. This might allow you to free it usp. But as far as I know you can't do it by yourself. You need either carrier or RIMs help in this regard.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit