Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 3
Registered: ‎11-09-2008
My Device: Not Specified

Need Help with A Contact Field that is not there before

After upgrading the OS to version 162, I tried to back up my bold and encounter error message from the desktop manager "Database Error" so I had it re-install again with the OS 162 now in the contact there are 3 additional fields:

 

Reading First Name:

Reading Last Name:

Reading Company Name:

 

Nothing can be written on these fields, does anyone know how to remove this fields?

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Need Help with A Contact Field that is not there before

Hi,

Have you tried the battery pull?

No data will be lost when doing this:

Pull the battery while the phone is on. Hold for a minute, then replace.

Let the BB reboot for 1-3 minutes. See if the fields are operable.

 

Thanks,

 

Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 3
Registered: ‎11-09-2008
My Device: Not Specified

Re: Need Help with A Contact Field that is not there before

Hi Bifocals,

 

I tried your suggestion but it doesn't work. I also tried to have my bold OS re-install with the option of deleting applications.

 

This is how my contact look when edit contact or new contact option being selected:

 

Title:

First:

First Name Reading:

Last:

Last Name Reading:

Picture:

Company:

Company Name Reading:

Job Title:

 

The rest are standard fields. The problem is the First Name, Last Name, Company Name Reading seems to serve no purpose at all. They can't be selected for input and there is not connected to voice dialing.

 

Appreciate any help to remove or explain what these 3 extra fields are for. Thank you.

Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Need Help with A Contact Field that is not there before

You can wip your device, make sure you have a full backup for readd the information.
--------------------------------------------------------------------------------
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
New Contributor
Posts: 3
Registered: ‎11-09-2008
My Device: Not Specified

Re: Need Help with A Contact Field that is not there before

How to wipe it all out? I already tried installing the software with delete application option but those fields remains after I restore my data.