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New Member
Posts: 2
Registered: ‎02-11-2013
My Device: Curve 9360
My Carrier: O2

Need help logging in i lost my phone found it and it wont let me back in

Basicly everynight i take my sim out because i am a control freak and i lost my phone a while back i found it returned to the police station but when i try to logg in it will say type username if i type email or if i type username it will say type email please help!

Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Need help logging in i lost my phone found it and it wont let me back in

Hi and Welcome to the Community!

 

It sounds as if whoever had it changed the associated BB ID. You must now do the same to return it to your BB ID:

  • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Good luck!



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New Member
Posts: 2
Registered: ‎02-11-2013
My Device: Curve 9360
My Carrier: O2

Re: Need help logging in i lost my phone found it and it wont let me back in

Thanks i will try it