11-25-2012 08:04 AM
I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!, can any one here help me?
11-28-2012 01:46 PM
Hi adi1 and welcome to the BlackBerry Support Community Forums!
What version of BlackBerry® device software do you currently have installed? If you're not certain, you can type myver then press the space button in any text field to display it.