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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-25-2012
My Device: Blackberry Torch 9800
My Carrier: Vodafone

Need help, touch screen does not work

I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!, can any one here help me?

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Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Need help, touch screen does not work

Hi adi1 and welcome to the BlackBerry Support Community Forums!

 

What version of BlackBerry® device software do you currently have installed? If you're not certain, you can type myver then press the space button in any text field to display it.

 

Thanks.

 

-CptS

 

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