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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎07-23-2012
My Device: blackberry bold 9780
My Carrier: sasktel

Need help with my curve!



My curve suddenly stopped playing music through my headphones...???? I don't know if I accidentally turned something off or what.  I was listening to music in the morning through headphones, charged my phone, and when I went to do it again in the afternoon the music will play through the speaker and not the headphones...any advice anyone???


I tried to reboot by taking out the battery etc. and that didn't work.


Any advice appreciated.



Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Need help with my curve!

Hello shelran and welcome to the BlackBerry® Support Community Forums.


Sorry to hear you are having issues with your BlackBerry® Curve™ smartphone.


When you insert your earphones into your Curve then adjust the volume, do you see a headphone icon or a speaker icon? 


If you were to try these earphones in another media device, do they work? Have you tried another pair of earphones in your Curve? 





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