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New Contributor
Posts: 5
Registered: ‎06-27-2008
My Device: Not Specified

Need help with new 8310

Just upgraded from earlier blackberry and have two problems I need help with!

 

First, in rearranging the icons my browser icon disappeared and I can't get it back even when I use the show all function.  Any ideas?

 

Second, unlike my earlier blackberry, messages I sent from my office laptop are not appearing in my messages.  What setting do I need to tweak?  I like my blackberry to show all the messages sent from or received by the laptop.

 

Thanks.

 

Lauren

Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: Need help with new 8310

1) Have your BES admin resend the service books to your device.

 

2) Go to Messages > Options > General Options. Set Hide Sent Messages to No.

New Contributor
Posts: 5
Registered: ‎06-27-2008
My Device: Not Specified

Re: Need help with new 8310

My BB setting was to not hide sent messages, but the problem I think has to do with the settings on syncing with my computer.  Messages I send from the blackberry show up as sent - but I want the BB to match completely with the email on my computer - show every email received and every email sent.  That was how the old BB was set up.  Any ideas on what else to tweak either on the desktop or the BB?  Thanks for your help.