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New Contributor
Posts: 4
Registered: ‎03-07-2013
My Device: Blackberry Bold 9900
My Carrier: T-mobile

Need some help on my 9900 bold, doesn't turn on

Two day ago i was charging my bb9900, then all of the sudden it reset and didn't turn on again ever.... when i try to connect it for charge it keeps blinking wih the red light and doesn't do anything.

I tried to connect it without the battery in it and it does the same thing...!!

can somebody help me out with this problem please?

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Need some help on my 9900 bold, doesn't turn on

Only blinking red lights? For how long?
It may sound like you have a bricked device.

http://supportforums.blackberry.com/t5/BlackBerry-Bold/BlackBerry-Bold-9900-Brick-Fix-red-flashing-l...
New Contributor
Posts: 4
Registered: ‎03-07-2013
My Device: Blackberry Bold 9900
My Carrier: T-mobile

Re: Need some help on my 9900 bold, doesn't turn on

That post that you gave me it's long time ago and the file to download isn't even there anymore..... tried to charge my phone for 2 hour with battery on and then took out the battery for 15 minute, then put the battery on again for 2 hours and nothing happens ..

When I connect it to the charge the red light keeps blinking and nothing happens...help plz!!

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Hall of Famer III
Posts: 58,181
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Need some help on my 9900 bold, doesn't turn on

Hello!

It is possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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