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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎03-21-2013
My Device: Blackberry Torch 9800
My Carrier: AT&T

Need speedily response

[ Edited ]

Upgraded my bbm messenger and after doing so the set up would not go through, please respond as soon as possible so as to advise me what to do as i am in dire need. After you've helped you can add me on bbm





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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Need speedily response

Hello armaniex19


Welcome to BlackBerry Support Forums



Have you tried reinstalling BlackBerry Messenger ? If not then try it again , for that  On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there.

KB10040 :  How to view or remove installed application on a blackberry smartphone


After deleting do a Battery Pull Restart like this device Powered On  remove the battery wait a min. then re-insert it back .After reboot from your BlackBerry Browser browse to  www.blackberry.com/bbm and the most recent available for your device .After reinstalling see if that helps 


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