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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-08-2013
My Device: Blackberry Curve 8520
My Carrier: DIGICEL

Network Blocked!!

I recently bought a Blackberry Storm 2 9550 locked to verizon wireless and it says "network blocked" instead of "network active". Someone told me that the phone was possibly reported stolen and blocked by "RIM". I need help cause i payed $500 for it aand the person i bought it from is out of state.

Hall of Famer III
Posts: 59,058
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Network Blocked!!

[ Edited ]

Hi and Welcome to the Community!

Please see this helpful thread to start:

With that, you should be best able to determine if the BB is indeed "hard locked" (it will say you have zero chances left, MEP 0, or something like that).


If it is indeed hard locked, then there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:

Note, however, that this process will start with a fee...

If your BB was already MEP locked when you received it, then check carefully how it was represented. If it was represented as already unlocked and/or able to be unlocked, then your recourse would be with the seller you obtained it from.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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