Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 8
Registered: ‎06-05-2012
My Device: bold 9900
My Carrier: Orange

Network Problems

i have had this problem for a fair few months now but have not taken any notice of it. i randomly lose internet access with but still have full use of certain app's like bbm and whatsapp & full signal (3G)

for example if i restart my phone before i go to sleep, wake up the next morning, about an hour or so in to my day i will open the facebook or twitter app and my feed's wont refresh although i have perfectly fine network and my whatsapp & bbm work fine

the same problem is with the browser, i try search something and have no luck either.

can you please help?

Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: Network Problems

Hello, you may have to reset your BlackBerry OS or Update it, you can do it via BlackBerry Desktop Software.
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi