06-11-2012 04:58 PM
Well basically, I have a BlackBerry Curve 9300 3G and my Service Provider is O2.... When I first got the phone, I had only topped it up 10GBP which meant I didn't have the BlackBerry internet (data) service/pack. My phone could still send & recieve incoming calls and texts but now that I have topped up again 15GBP (the amount at which I can get the Data pack), The top bar has just been saying : 'Searching for Network....' even though it was working before. Now I cannot recieve or send a call or even text. The 3G doesn't work but the WiFi does. The Line with the upside-down triangle on it has an 'x' next to it. Please could you help me!
06-11-2012 05:50 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Failing that, you'll need to talk to O2 about why your BB isn't connecting to their network any longer.