Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-07-2014
My Device: BlackBerry Torch 9810
My Carrier: MTN
Accepted Solution

Network connection

Hi, can anyone tell me where/how I can find my BB Torch phone's MAC address to connect to a secure WiFi network.

Posts: 94,211
Likes: 24,323
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Network connection

On the Torch from the main screen, and hold the ALT key (left side) and type EACE. This will bring up a menu that shows all of your information on the device.  Does that show your MAC address?


Also, look at your Options > About screen (or Options > Device > About)



>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code