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New Contributor
Posts: 2
Registered: ‎01-17-2013
My Device: bold 9900
My Carrier: vodaphone.de

New BB Bold cant send emails after I copied my old blackberry info over

 

 

Hallo,

 

I just got a new bold 9900: Its lovely !

 

I got it working and set up my email accounts- one is a work account.

 

One is a private account.

 

I got them both working no problem - then I thought about all my contacts on my old phone a bb curve: #

 

I hooked up to the bb software and copied all my data over and now I cant SEND.

 

I went into HOst Routing and there is a highlighted host which I registered the first time and have done that again since I copied over and got no joy with sending...

 

I also read somewhere that sometimes you have to delete old service books ...Which ones  ?

 

So it worked, I copied my old data over and now the send function doesnt work anymore..

 

Any ideas ?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: New BB Bold cant send emails after I copied my old blackberry info over

Hi scoopa,

 

Check the below knowledgebase article -

 

  • KB04322 How to move Internet email accounts to a different BlackBerry smartphone

tanzim                                                                                  
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New Contributor
Posts: 2
Registered: ‎01-17-2013
My Device: bold 9900
My Carrier: vodaphone.de

Re: New BB Bold cant send emails after I copied my old blackberry info over

THanks Ill try that.