Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-29-2010
My Device: Bold
My Carrier: Singtel

New BB Desktop software

Irecently installed the new BB desktop software. After a lot of conflicts syncing MS Outlook and my BB I have now managed to get my MS Outlook data base correct again. I now started to sync one way from MS Outlook to the BB but I get an error message CRTranBB:: AddNew : Duplicate record iD - FFFFF82C. In shortm, it does not sync now. What do you recommend me to do?

Posts: 29
Registered: ‎07-06-2009
My Device: Bold 9930 (v7.1.0.267, Platform
My Carrier: Sprint

Re: New BB Desktop software

My recommendation is to reinstall Desktop Version  6.10.