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New Contributor
Posts: 5
Registered: ‎09-18-2008
My Device: Not Specified

New BB9000 - power up problem

I got the new berry and by mistake put it on charge without the battery in it.

I do not know if this is the root cause of the problem, but as I press the red power button, the berry reaches till a white screen appears and then the screen goes blank and the red led stats glowing.

 

I tried to put the vodafone uk device software, but it would not load into the berry. The software loading stops midway and the app loader gives a warning that device failed to initialize during multi load operation.

 

I thought it is battery problem and got a new battery, but still same problem.

 

Pleas ehelp