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09-11-2008 05:28 PM
Solved! Go to Solution.
09-11-2008 05:35 PM
For setting up your email to go to your phone through the Blackberry Internet Service there are really only two options: 1) Setup from your phone; or 2) Setup through your wireless carrier's web site. From your phone, look for the icon for "Setup Internet E-Mail", select it and it should take you through the steps up setting up your consumer email. If you do not see this icon, go to Main Menu > Options > Advanced Options > Host Routing Table, press the menu key to the left of your trackball and select "Register Now". Pull your battery, wait a few seconds, and then pop it back in, which should automatically start the phone. If the icon is still not there, contact your wireless carrier because it may not be fully set up in their system yet.
If you are trying to set up email on the Blackberry Desktop Manager and you see an icon for "Email Settings" then you've installed the BES, not the BIS version of the BB Desktop Manager and you will need to uninstall and reinstall the software. The key is to select the second option of the installation options which is for the BIS.
I hope that helps!
09-11-2008 09:14 PM