05-18-2013 10:27 AM
I just got a new BlackBerry Bold 9780 and tried to charge it. However, it won't charge or at least it has a thunderstone symbol on the screen above the battery. It doesn't show whether it charges or not but now it seems that the battery is fuller than at the beginning (maybe). If it does charge why it has the thunderstone symbol?
05-21-2013 11:41 AM
If the charging (lightening bolt) appears on the battery while plugged in, this simply indicates that the device is charging. When it finally reaches a full charge it will appear with a plug instead lightening bolt.
Try running your battery down to near empty and charging it back to full again.
Let us know if this works.
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05-21-2013 12:01 PM