12-16-2012 11:52 PM
My handset restarted from the 2nd day itself, for which they replaced motherboard instead of giving replacement. THey said the handset had cracks on it which was done by me is a lie.On the 2nd day after purchase, I handed the handset to the shop from where I purchased the BB handset. He received the handset in healthy condition without any scratches, etc. From that day, he followed up with service center and committed that replacement of handset will be given. But after 15 days, I was handed over same handset by shop owner with its motherboard replaced and scratches on the body, which I refused to accept. My handset is with the shop owner who is refusing for replacement inspite of committment. Replacement(DOA) was also promised by Mr. Chirag(Blackberry service center, Thane, Mumbai) but in vain.