Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 3
Registered: ‎12-25-2012
My Device: BB 9900 Bold
My Carrier: T-Mobile

New Blackberry Messenger 7.0.0.126

Since upgrading to 7.0.0.126 sometimes there is an error (Picture can*t be foundwhen receiving pictures. - If its sent again, there opens another "Messenger View Window" including the photo. So TWO Chat-Windows for one User. During the update to 7.0.0.126 RIM also requested an upgrade of the BB-ID, which didn't solve the Problem. Has anyone any solution for this problem? - It is a little painstaking telling the Chat-Partner every time to resend every picture.... regards kfseth
Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Blackberry Messenger 7.0.0.126

Have you performed a simple device powered on, battery pull reboot?

Have you tried deleting and re-adding BBMessenger on your device?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎12-25-2012
My Device: BB 9900 Bold
My Carrier: T-Mobile

Re: New Blackberry Messenger 7.0.0.126

hi!


Thanks for your suggestions. I already pulled the battery and did a complete Update of the BB-ID-Service.

I hope, that fixed the problem.

If not, I will delete and re-add the BBMessanger.

 

thanks a lot.

kfs

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Blackberry Messenger 7.0.0.126

Great, let us know.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎12-25-2012
My Device: BB 9900 Bold
My Carrier: T-Mobile

Re: New Blackberry Messenger 7.0.0.126

that seemed to work... since updating the id ... no problem anymore... thanks a lot for your suggestions regards kfs
Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Blackberry Messenger 7.0.0.126

You are very welcome.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code