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New Contributor
Posts: 3
Registered: ‎09-16-2010
My Device: Curve 8310
My Carrier: AT&T

New Blackberry Torch Browser

I just got my Torch yesterday and I was in total ecstacy because it was SOO awesome. This morning, everytime I try to click on the icon to open the browser nothing's happening. The BB freezes for a bit and never pulls up the internet. None of the apps that require internet access are working either. Very frustrating especially since it's a new phone.

 

Can someone please help me. I also have tried rebooting the phone and that didn't work either.

 

Thank you.

Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Blackberry Torch Browser

 


Chany1025 wrote:

I also have tried rebooting the phone and that didn't work either.


 

Are you doing the reboot on the BlackBerry in this manner?

 

With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.

 

 

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