12-08-2010 07:48 AM
I just got my Torch yesterday and I was in total ecstacy because it was SOO awesome. This morning, everytime I try to click on the icon to open the browser nothing's happening. The BB freezes for a bit and never pulls up the internet. None of the apps that require internet access are working either. Very frustrating especially since it's a new phone.
Can someone please help me. I also have tried rebooting the phone and that didn't work either.
12-08-2010 09:54 AM
I also have tried rebooting the phone and that didn't work either.
Are you doing the reboot on the BlackBerry in this manner?
With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code