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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-07-2012
My Device: Curve 9300
My Carrier: o2 UK

New Blackberry wont connect to Desktop Software

Hi all, I have a replacement for my Curve 9300 as some of the keys stopped working on the old one.


I have plugged the old phone into the pc and loaded the desktop software up which works just fine and backs up all the data so i can transfer it to the new phone.


When i then plug the new identical phone in the desktop software just spinns the green connecting symbol in the bottom right. Restarting the phone / pc doesnt help Smiley Sad


Any ideas?


Cheers Joe