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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-17-2012
My Device: 9360
My Carrier: TIM It

New Desktop Manager 7.0

I downloaded the new Desktop Manager 7.0. My computer runs Windows 7. well, the program does not work. I am able to open it, to set it for syncing, but after it begins to sync, it stops, and nothing has been done.


I tried to go back to previous versions, but not so easy. Blackberry site allows ownloading only for latest version.


But it does not work! I tried several times to run it; I switched off/on computer, I redownloaded everything, but the program stops at the same point everytime.


Nice!. i use Blackberry for job not for fun. Ad now i have a problem.


Thank you for any advice.



New Contributor
Posts: 7
Registered: ‎04-18-2010
My Device: STORM 2 9550

Re: New Desktop Manager 7.0

uninstall it and download DM6.1 - you can find it by searching for it (sorry, I didn't bookmark the site where I found it) install it and re-sync - works fine - I feel your pain
Posts: 28
Registered: ‎02-15-2012
My Device: Torch 9810

Re: New Desktop Manager 7.0

You can get the Blackberry version of DM v.6.x here:




You may need to do a clean install:


BB instructions for that are here:




Hope this helps.


I have 40+ years IT experience, and wasted several days on this :smileysad:.


Beautiful device (both technically and aesthetically); lousy software and support from what I can gather ...


People over on the Business Support forum are having similar problems ...


WHY do I have this spooky feeling that someone from BB should be telling people this ... ??