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New Contributor
Posts: 8
Registered: ‎02-15-2012
My Device: 9850
My Carrier: Verzion

New Desktpo Software will not download

I have tried downloading the new desktop software this morning twice and it quits during download. Anyone else having this problem?

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: New Desktpo Software will not download

Hello stevep680 and welcome to the BlackBerry® Support Community Forums.


Sorry to hear you are having difficulties downloading the BlackBerry® Desktop Software.


Are you getting an error when you go to download the software? If so, what is that error? 


What type of web browser are you using to do the download? Have you tried using a different browser? Reboot your computer?


Are you going to www.blackberry.com/software/desktop to do the download?





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New Member
Posts: 1
Registered: ‎07-10-2012
My Device: Curve 9300 3G
My Carrier: Vodavcom

Re: New Desktpo Software will not download

I also have a problem downloading


It starts downlaoding and when it gets to 95MB it just stops. It still looks like it's downloading but it does not go any futher than 95MB.