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New Contributor
Posts: 7
Registered: ‎09-23-2009
My Device: Not Specified
Accepted Solution

New OS = Cant see new downloaded apps!

-Blackberry 8900

Just got the new os, right after I noticed facebook and windows live messenger and other apps were gone.

 

I just redownloaded them and there is no icon for me to launch these apps. And in my applications folder they show as being installed on my device. I have tried

 

(  ''

First off, on your device, go to Options > Advanced > Applications. Do you see it listed there?

 

If so, do this: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Now, look around again, homesceen, downloads folder, applications, etc.   ''' )

 

Did not help at all... ? any suggestions?

 

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: New OS = Cant see new downloaded apps!

Are they in your downloads folder?
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New Contributor
Posts: 7
Registered: ‎09-23-2009
My Device: Not Specified

Re: New OS = Cant see new downloaded apps!

No they do not appear in the download folder, I spoke with one of my network blackberry support tech"s and he advised to remove the apps and re-install them cause they perhaps did not install properly,... I"m trying this for now..
Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: New OS = Cant see new downloaded apps!

Very strange, if they are installed they should be there. Have you tried doing a menu>show all to see if they are hidden?
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If someone helped you give them kudos. Research all info!
New Contributor
Posts: 7
Registered: ‎09-23-2009
My Device: Not Specified

Re: New OS = Cant see new downloaded apps!

Yes it is on show all., after deleting my apps and re-installing them.. I have had the weirdest thing happening again...

 

My apps were gone and now I had all their icons show up in the instant messaging folder (apart for the facebook one) ... I clicked on them and It lead me to the download page of the regarding app I clicked on.. and after downloading it... the icon was again gone. 

 

Now thats a hard one....

Trusted Contributor
Posts: 107
Registered: ‎08-31-2009
My Device: Rogers BB 8800 (Still kicking)

Re: New OS = Cant see new downloaded apps!

Hi,

A few questions:

 

- What is the OS on the unit?

- Did you removed the applications from Option - Advanced Options - Applications?

- Did you re-download the app after removing them?

- What is the name of the IT policy under Options - Security Options - general Settings?

 

Peace,

BBTechSupport

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New Contributor
Posts: 7
Registered: ‎09-23-2009
My Device: Not Specified

Re: New OS = Cant see new downloaded apps!

 hey bbtechsupport:

 

-the os is 5.0

-I did recome the applications from the option applications

-I did redownload the app after removing it

-there are no IT policies.

 

...

 

 

Highlighted
Trusted Contributor
Posts: 107
Registered: ‎08-31-2009
My Device: Rogers BB 8800 (Still kicking)

Re: New OS = Cant see new downloaded apps!

Hi,

Which network are you with?

Is 5.0 already released for the 8900 on your network?

Check with the vendor of those apps to see if the applications are 5.0 compatible. Not that many networks have released that OS yet.

Peace,

BBTechSupport

--------------------------------------------------------------------------------
Don't forget to CLICK that BLACK or GRAY Kudos square if some one was helpful.
Also please mark it as a solution if your problem is solved.
New Contributor
Posts: 7
Registered: ‎09-23-2009
My Device: Not Specified

Re: New OS = Cant see new downloaded apps!

Had not responded and sorry about this... I was using it on the rogers network. And our Technician at the office where I work though it was nice to put the new sotfware before it was released. Instead he made al our applications not work by installing something other applications where not ready yet for. Let me tell you this tech has not gotten stricking annual review.

 

you have greatly helped, thank you sir.

 

Event guy.