Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 20
Registered: ‎12-06-2010
My Device: Blackberry Torch 9860
My Carrier: AT&T

New OS updates problems.

Why is so dificult to update the OS on the Blackberries?

 

It doesn't matter if I made a full backup before the update, which is supposed to do a backup before, but when it finished, not all the appplications and settings that were on the phone are back, I always have to look for the missing applications, and enter the registration, and this take time.

 

Why the update does not target just the OS files, but instead delete everything and the final restore does not installed all the applications that were installed on the phone before the update?

 

Posts: 95,495
Likes: 24,546
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New OS updates problems.

Most of the time apps and all are restored.

 

I have had the rare upgrade where apps are deleted. But that doesn't happen all of the time.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 20
Registered: ‎12-06-2010
My Device: Blackberry Torch 9860
My Carrier: AT&T

Re: New OS updates problems.

Well, since I have a Blackberry and install new OS updates, I always have that problem, and it just happened now updating my 9860, about 5 apps were deleted from the phone and I have to install them with bbsak.

 

Blackberry developers should think about that problem.

 

Thanks.

Guru III
Posts: 32,198
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New OS updates problems.

which apps are we talking about?

 

yes the register of apps is a pain, this is to make sure they are not pirated.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Posts: 95,495
Likes: 24,546
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New OS updates problems.

What apps?

Can you list them, instead of just indicting all app developers across the board?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Contributor
Posts: 20
Registered: ‎12-06-2010
My Device: Blackberry Torch 9860
My Carrier: AT&T

Re: New OS updates problems.

Like Live cams IP. I had this app on the phone before the upgrade, and now I can not download from the app world because it is not there.

 

And some others applications that I use before on my previous phones, 9810, 9500, 9550, 9800 and now 9860. Some of this app are not for my new phone but they work without a problem, but BB decide to remove them.

 

 

Things like that, because I use only applications downloaded from app world. What is the problem with that?