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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-02-2013
My Device: Blackberry Torch 9800
My Carrier: Lebara (KPN)

New Service agreement

Hi there,


I want to accept the lastest update ' blackberry prosumor services' in my emailsetting but i cant, i get aan error saying there are problems on this server for the application.


This makes that i cant receive emails on my blackberry torch 9800


What can di do to fix this?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: New Service agreement

Hey Sherrylshir,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


To resolve this issue you will need to contact your network service provider and ask to be transferred to BlackBerry as further investigation is required.


Let me know if you have any more questions.





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