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New Contributor
Posts: 6
Registered: ‎12-11-2008
My Device: Storm 9530
Accepted Solution

New User - Can't get PDF To Go working on Storm ...

[ Edited ]

I got the Storm just before travel for work and holidays.

I started using the PocketMac PocketMacForBlackBerry4.1.25

with PowerBook Pro running Leopard 10.5.6.

I installed the driver DriverUpdate.3.1.3B

 

I got the Storm to mount on the PowerBook then moved the unzipped

Documents To Go OTA - OS 4.7 and PDF To Go OTA - OS 4.7 to a directory on the external mediaI created called

 

JAD Downloads

 

I tried to run PDF and it said I needed the Premium Documents.

I had found the upgrade in the menu of Media and it sent another access key to the phone.

 

I used the host PocketMac access to get things installed.

 

I am still unable to view a PDF in the EXPLORE of MEDIA.

 

The message is

 

"Cannot launch PDF To Go.

Please Install Premium Edition v1.005 or higher and try again."

 

OPTIONS -> ADVANCED -> APPLICATIONS says DocumentsTo Go is 1.005.035

There are 28 Modules (ie SheetToGo47) listed but not PDF To Go

 

PDF To Go is 1.002.002

1 Module listed PDFToGo

 

 

 

Message Edited by CoolGames on 01-01-2009 06:35 PM
Guru II
Posts: 21,601
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: New User - Can't get PDF To Go working on Storm ...

Docs to Go Premium is REQUIRED in order for PDF to Go to work.  Also, your version of Docs To Go is outdated.  You can update that, as well. 

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New Contributor
Posts: 6
Registered: ‎12-11-2008
My Device: Storm 9530

Re: New User - Can't get PDF To Go working on Storm ...

I got that message and then registered and upgraded Doc To Go and did a TRY IT

but still not eliminating the PDF To Go message ...

 

It has been a week of roaming charges and I still am roaming for two more weeks.

 

I was able to download to laptop the entire application zip for Doc To Go and PDF To Go but still can't make it work...

 

How can I tell if I have the Premium Doc To Go enabled ?

 

 

Guru II
Posts: 21,601
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: New User - Can't get PDF To Go working on Storm ...

You just did the free upgrade from 1.002 to 1.005

 

I'll say it one more time.  You must upgrade to Premium in order to use PDF To Go.  Premium costs $69 so you'll know when you upgrade to premium.


--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Contributor
Posts: 38
Registered: ‎06-07-2009
My Device: Blackberry Torch 9800
My Carrier: Mobicom

Re: New User - Can't get PDF To Go working on Storm ...

Hi. I have same problem with Gamecool and i upgraded it with premuim trail versions. still message is apprearing. what to do?
Bayaramc
Highlighted
Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: New User - Can't get PDF To Go working on Storm ...

This looks like a different problem.  Can you create a new thread with more information about your problem?  Thanks!


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