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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-03-2013
My Device: Bold 9790
My Carrier: Starhub

New battery lifespan -0 <24 hrs

Hi - I just purchased my Bold 9790, did the usual (initial charge of more than 12 hours), did all i can to reduce battery use, but the battery dies within 24 hours.


Measures I've done:

- reduced backlight to 10 (in all honesty, there doesn't seem to be any different between 80 and 10 in terms of brightness)

- no FB or Twitter running

- no excess apps  (only email, whatsapp, BBM running)

- only using 2G, no wifi or anything else running concurrently


Is the battery faulty?  My previous Bold (9700) battery is SO MUCH better -- with the exact same settings, it lasts 3-4 days on 1 charge!


Please help advise if I should / can do a 1:1 exchange.  My phone is barely 1 week old.

Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New battery lifespan -0 <24 hrs

A couple of pointers:

  • Don't let the battery die completely, to 10-15% charge. That actually kills the battery life faster.
  • Always top off from time to time during the day when possible, even ten minutes of charging will increase your battery life dramatically.
  • Try this a couple of times, while charging the device and still connected to the wall outlet charger, remove the battery and replace to reboot. This can reset the 'on-device' battery meter, which sometimes may become out of sync with the actual battery charge.
  • Make sure all applications are closed and not running in the background. Make sure the browser is not left open on an active website.

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Trusted Contributor
Posts: 115
Registered: ‎12-28-2012
My Device: Bold 9900

Re: New battery lifespan -0 <24 hrs

Check out the website to extend your battery life




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