08-13-2008 03:24 PM
I am configuring a new laptop after my lovely wife spilled wine on my old one (that's another issue!). I have loaded the desktop software, but when I hook up my 8310 via USB, I get a message on my BB that "USB charging current is not sufficient" and when I launch Application Loader it cannot detect the presence of my BB. Any suggestions?
My main goal is to at least get my contacts/calendar backed up, because right now they only exist on by BB (Yikes!).
08-13-2008 03:38 PM
Hi and welome to the forums!
Don't compute and drink! Mothers Against Drunk Computing may get you
Try to access your BB through the windows my computer, it should come up as a removable drive.
If you can you probabaly have a good USB cable.
If you can't you may have a bad USB cable, but try theses BB USB drivers first:
Please let me know how it works!
08-13-2008 03:59 PM
I am configuring a new laptop after my lovely wife spilled wine on my old one (that's another issue!). I have loaded the desktop software, but when I hook up my 8310 via USB, I get a message on my BB that "USB charging current is not sufficient"
08-13-2008 04:18 PM
08-13-2008 04:25 PM - edited 08-13-2008 04:26 PM
Actually I wanted you to get the USB drivers,
The desktop Icon on mine is a blue spotted icon saying desktop manager. If not there, look in systray. If not there,
on your PC go to programs, blackberry, and find desktop manager. Right click on it and select create shortcut, then drag to your desktop. Let me check the link I gave you for the USB drivers, I'll be right back.
Yep that was the right link look on the top for the USB drivers.
Please let me know if you need anything else.
08-13-2008 05:31 PM
What I downloaded was marked "BlackBerry USB and Modem Drivers ENG (DM4.5 B13)" which I'm guessing was what you wanted me to download. But for some reason what it actually did was replace 4.1 BB Desktop Software with 4.5. Except that, like I said, it doesn't show up under "programs" - the only thing there is the "read me" file. I've now done this twice to make sure I wasn't going crazy and it's done the exact same thing both times.
Thanks again and I'm sorry this is such a hassle.
08-13-2008 05:38 PM
Desktop 4.5 is the latest version so that's good.
Did you try to use the USB connector to "see your blackberry in windows my computer?
Trying to establish if you have a good cable.
If you can try sync with Desktop manager, but make sure you set up your options first.
08-13-2008 05:54 PM
The cable is good - I've tried 3 different ones with the same result. In my computer it shows up as "removable disk F" and when I click on that, it asks me to put a disk in (which is hard to do in a BB!).
I agree about 4.5 being a good thing, except it's not there (at least not in a way that's accessable).
Thanks again - I'm beginning to think my new laptop may have issues.
08-13-2008 06:00 PM
One reboot your PC
Two remove battery fom phone while it's on, give it 30 seconds and replace
Then try plugging it to computer, then starting up Desktop Software
Let me know!