02-05-2013 06:25 AM
Good moorning from Spain !!!
I have changed the operator from Movistar to Jazztel.
I can not receive in my BB the Emails from gmail, neither hotmail.
it seems that with Jazztel only works Android or Apple ??
I love BB but the solution BB+Jazztel seems useless.
Do you know any solution for that?
Thnaks s lot in advance and all the best for the BB comunity !!
02-05-2013 06:42 AM
Welcome to BlackBerry Support Forums
Please go through this article first :
KB03889 Changing the service provider or network
Inaddition if your current Operator does not support BIS then you can't do much , but have to change your current provider.