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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎03-02-2013
My Device: Curve
My Carrier: Virgin

New to blackberry

I just bought a sim free unlocked blackberry curve and have put a pay as you go virgin SIM card into it. However I am getting the message sim not provisioned and I have SOS in the top right corner. I can't call, text or set up e-mails. Does anyone know why this is? If I top up will this fix it?
Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New to blackberry

Calling Virgin would certainly help.


But yes, it sounds like the SIM card is not provisioned. And you will need to have the BlackBerry Data Plan provisioned to the SIM as well.

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New Contributor
Posts: 2
Registered: ‎03-02-2013
My Device: Curve
My Carrier: Virgin

Re: New to blackberry

Thanks ill call virgin now