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Contributor
Posts: 14
Registered: ‎12-22-2008
My Device: 8350i
My Carrier: Sprint/Nextel

Nextel 8350i

My BB keeps rebooting during a sync and then does it a few times a day. Someone asked about this in 2009 but I couldn't find a reply

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Nextel 8350i

Have you tried pulling the battery with the power on and leaving it out for a couple of minutes?

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Contributor
Posts: 31
Registered: ‎03-21-2011
My Device: Curve 8530
My Carrier: private

Re: Nextel 8350i

I am going to try the battery pull.

When you say "power on", you don't mean plugged in, just turned on?

 

Does leaving the battery out longer do anything? RIM says 20 seconds, I think.

 

But my goodness, the RIM reboots slower than Windows 98.

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Nextel 8350i

 


BBaudio wrote:

I am going to try the battery pull.

When you say "power on", you don't mean plugged in, just turned on?

 

Does leaving the battery out longer do anything? RIM says 20 seconds, I think.

 

But my goodness, the RIM reboots slower than Windows 98.


 

Not plugged in to either the wall or the computer.

 

20 secs is the stock answer, but the longer the better has been shown by experience.

 

Slow reboot? I usually go and make a coffee when booting either my BB or the computer (XP) seems about the right timeing.

Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>
Contributor
Posts: 31
Registered: ‎03-21-2011
My Device: Curve 8530
My Carrier: private

Re: Nextel 8350i

ok, I will try a longer battery pull.

I assume it doesn't corrupt any data memory?

 

My Win7 boots in 1 min, my old Win98 takes 10 min.

I just bought the BB, was shocked at the long boot time.

Contributor
Posts: 31
Registered: ‎03-21-2011
My Device: Curve 8530
My Carrier: private

Re: Nextel 8350i

Timed the BB boot...8 minutes.

mind-boggling.

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Nextel 8350i

 


BBaudio wrote:

ok, I will try a longer battery pull.

I assume it doesn't corrupt any data memory?

 


 

No, the facility was built into the BB and as far as I am away, it is the device that has it.

 

The time to reboot does seem a little excessive. Which OS are you running Menu > Optons > About and Options > Status to find the file free data.

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Highlighted
Contributor
Posts: 14
Registered: ‎12-22-2008
My Device: 8350i
My Carrier: Sprint/Nextel

Re: Nextel 8350i

Thanks for the suggestion.

 

I have pulled the battery but put it right back in. I'll try the longer time as suggested by others.

 

This happens during sync and at random during the day.

 

I'll see what happens

 

Don

Contributor
Posts: 14
Registered: ‎12-22-2008
My Device: 8350i
My Carrier: Sprint/Nextel

Re: Nextel 8350i

Well, the battery pull hasn't  worked.

 

Any other suggestions are welcome as my BB keeps rebooting on a daily basis.

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Nextel 8350i

Which OS are you using - Menu > Options > About

 

have you recently upgraded the OS or downloaded an app?

Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>