01-17-2012 12:57 AM
I downloaded an theme from BB Appworld. Since then almost none of my apps are working. I can't go to options to delete anything nor can I reset my phone. I can't even go back to Appworld to delete anything from there either. Please help!!
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-17-2012 12:07 PM
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
How to start a BlackBerry smartphone in safe mode
On device go to Options, Device, Application Management is a great way to see what your apps are doing with your CPU usage on #Torch. Just slide top bar to CPU and see what is going on. Also touch the CPU menu to see other time variables. I found out that an app was eating away CPU cycles on mine
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
01-18-2012 12:03 AM
Thank you for the reply. I have tried this numerous times but with no success unfortunately. When the phone starts up I still can't go in to any app/settings.
If you have any other ideas please share them. Any help would be appreciated.