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Visitor
Posts: 1
Registered: ‎09-15-2009
My Device: Not Specified

No Audio Blackberry 8300

often, all of a sudden, i have no audio.  sometimes, i can't hear anything at all -- no ringing, no sound, etc.  sometimes, i will receive a call, and i can hear the person, but the other person can't hear me.  a reset fixes it, but it's really annoying because it happens often, if not daily.  i have the latest software: 4.5.0.110 (platform 2.7.0.90)
Trusted Contributor
Posts: 107
Registered: ‎08-31-2009
My Device: Rogers BB 8800 (Still kicking)

Re: No Audio Blackberry 8300

Hi,

You can run a test on the unit's speakers and microphones going to

 

Options -> Status -> type test.

 

However, if it is intermitent is probably a bad internal connection becoming a hardware issue. I have seen a lot of units dying the same way. Check the warranty on the unit before is too late.

 

Peace,

 

BBTechSupport

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