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BlackBerry® OS Smartphones

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New Contributor
Posts: 7
Registered: ‎09-26-2011
My Device: curve 9300
My Carrier: Telus

No Blackberry App World Icon

i just upgraded my app world to version 3.1.0.58 and now i have no icon :s how do i fix this?

i have a curve 9300 with version 6.0 installed.

Contributor
Posts: 15
Registered: ‎12-22-2011
My Device: Z10
My Carrier: Verizon

Re: No Blackberry App World Icon

I've got the exact same issue on my Bold 9650.
New Contributor
Posts: 5
Registered: ‎08-19-2009
My Device: Bold - 9650
My Carrier: Verizon

Re: No Blackberry App World Icon

me too
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New Contributor
Posts: 5
Registered: ‎08-19-2009
My Device: Bold - 9650
My Carrier: Verizon

Re: No Blackberry App World Icon

Same here;  Bold 9650 ... downloaded 3.1.0.58 and no icon.  The app exists in the in the applicationi management listing, but no icon or means of running.  Help.

New Contributor
Posts: 4
Registered: ‎12-23-2011
My Device: Curve 9300
My Carrier: Koodo

Re: No Blackberry App World Icon

So, it appears to be across all carriers, and with OS6 - although I have a Bold 9900 and it hasn't prompted me to update App World (still running 3.1.0.56 under OS7) so who knows...and this close to Christmas, what do you think the odds are that this will get fixed soon?  Grumble grumble...I've also posted about the problem - hopefully someone can help us!

Contributor
Posts: 15
Registered: ‎12-22-2011
My Device: Z10
My Carrier: Verizon

Re: No Blackberry App World Icon

The following came in an email today from "BlackBerry from Research in Motion".

"Some BlackBerry® customers who recently upgraded to BlackBerry App World™ version 3.1.0.58 have reported that the App World icon on their BlackBerry smartphone does not appear on the Home screen after this upgrade. If you are experiencing this issue, please visit www.blackberry.com/appworld/download and follow the steps to install version 3.1.0.56 of BlackBerry App World. This will restore the App World icon to your BlackBerry smartphone. For further information, you may also reference the following article available via the BlackBerry Technical Solutions Center http://btsc.webapps.blackberry.com/btsc/KB29422. We apologize for any inconvenience this may have caused."
Contributor
Posts: 48
Registered: ‎12-27-2011
My Device: Curve 9300
My Carrier: T-Mobile

Re: No Blackberry App World Icon

Do not update to 3.1.0.58 download 0.56 and KEEP with it until RIM fix it....
Super Contributor
Posts: 665
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Re: No Blackberry App World Icon

delete app world from Application management and re-install the older version from your BB browser, that's what BB suggest
Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)
New Contributor
Posts: 9
Registered: ‎01-01-2012
My Device: Curve 8520
My Carrier: O2

Re: No Blackberry App World Icon

easily said, is there a direct link to the older version somewhere?

Contributor
Posts: 15
Registered: ‎12-22-2011
My Device: Z10
My Carrier: Verizon

Re: No Blackberry App World Icon

The direct link is 4 posts up in my former post.