12-15-2008 09:09 PM
I have the Storm and it does not display the email in html format. I have the bps server as listed below. can anyone tell me how to get html email displayed as html vs lots of unusable text?
Thanks in advance
Host Name: SRVBB
Number of Users: 1
Forwarded Messages: 486
Sent Messages: 19
Pending Data Packets: 0
Filtered Messages: 0
Expired Messages: 0
Messages Failed: 0
BlackBerry MDS Connection Service Enabled: True
Wireless Message Reconciliation Enabled: True
SRP Status: Connected
BlackBerry Professional Software Version: 22.214.171.124
Solved! Go to Solution.
12-16-2008 08:17 PM
The current release of BPS does not support HTML email. There are other posts that suggest that there will be an update to BPS in the new year, and that will contain the HTML support. But I haven't yet seen an official notice from RIM describing a new service pack or version.
The current release of BES does support HTML email.
12-16-2008 08:58 PM - edited 12-16-2008 09:01 PM
I get the HTML e-mail but the images do not load unless I press the BB Menu key and then select "Get Images". You have to do this for every e-mail you get.
It doesn't matter that setting are correct. The setting for this are located at: open e-mail folder-BB Menu button-Option-E-Mail Settings- Enable HTML Email select Yes and Download Images Automatically select Yes.
I have been told by Verizon and BB support that this will be fixed in an update.
(Note: I am using BIS. Not Enterprise or Exchange server.)