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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

No MMS icon on 8830

There is no MMS icon on my friends 8830 world edition.  When she gets a MMS it directs her to a Verizon Wireless website to view it.  Her carrier is Verizon.  Went through the menus and couldn't find anything.  She has the SMS icon but that's it.

 

Any idea's?

 

 

John

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John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Forums Advisor III
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: No MMS icon on 8830

Far as I know, Verizon does not support mms. Someone please correct me if I am wrong.
~Lorrie~ Master of All Things Blackberry!
Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: No MMS icon on 8830

They support it, as I have it on my 8330.
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Forums Advisor III
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: No MMS icon on 8830

So I was wrong. It was bound to happen someday. Just don't tell my husband. I have a 100% being right rate going on here.
~Lorrie~ Master of All Things Blackberry!
Forums Advisor III
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: No MMS icon on 8830

Hahaha Lorrie, good call.

 

 

Anywho..

 

Trying doing a register now..

 

options > Advanced options > Host routing table > Menu button and register now.

 

if still not working, call verizon, perhaps its still set up on legacy system. If they have never been able to get MMS on this device, the codes on the carrier side of things may not be right on the mobile account.

 

Or, if its connected to a BES, it might be an IT policy

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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: No MMS icon on 8830

Or doesn't have a texting plan??
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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: No MMS icon on 8830

On Verizon's network you can still recieve SMS or MMS without a plan, you just have to pay on a per message basis.  I will try to sent the host routing tables again and see what happens.
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.