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New Contributor
Posts: 7
Registered: ‎01-15-2009
My Device: Not Specified

No Red star indication on home screen when new message arrives.

I no longer get the red star on my email boxes telling me that I have a new message on that account. Tried to reboot and it works once but then stops again. If I go to the main screen they are there but not on the home screen.
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: No Red star indication on home screen when new message arrives.

Sorry ( i can understand ) but what is the difference between main and home screen.

After reboot the device, the problem persists.

Which is the OS in the device? 

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New Contributor
Posts: 7
Registered: ‎01-15-2009
My Device: Not Specified

Re: No Red star indication on home screen when new message arrives.

The screen that the phone is on all the time with my wallpaper image is what I am calloing the home screen. The screen where all of the icons are is what I am calling the main screen. It is a 8350I running versiopn 4.6.1.83.
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: No Red star indication on home screen when new message arrives.

You have one main message folder ( the envelope ) and one message folder for each account ( the envelope with a globe ) right?

When one message is arriving the red star indicator is going to the main message folder and on the account message, is correct ?

 

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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
New Contributor
Posts: 7
Registered: ‎01-15-2009
My Device: Not Specified

Re: No Red star indication on home screen when new message arrives.

Yes that is what used to happen. Now I get nothing on the home screen. However if I push the button to the left of the trackball it brings up a screen with a bunch of icons and the red stars are there.
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: No Red star indication on home screen when new message arrives.

what theme are you using ?


home screen >> options >> theme



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New Contributor
Posts: 7
Registered: ‎01-15-2009
My Device: Not Specified

Re: No Red star indication on home screen when new message arrives.

Precision Silver. Came with the phone. It is set to its default settings.
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: No Red star indication on home screen when new message arrives.

I don't know that theme. Can you switch to another one like the today theme or the dimension theme ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 7
Registered: ‎01-15-2009
My Device: Not Specified

Re: No Red star indication on home screen when new message arrives.

Only ones it has are precision silver and precision zen.