Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎04-02-2010
My Device: Tour 9630
My Carrier: Verizon

No SMS Alert When In Holster?

For the past week, I've noticed my phone no longer plays an audible alert when I receive a SMS text message while the phone is in the holster (it works outside the holster).  This started prior to the 5.0 update. Also, I did double check the sound settings so the option for "Play Sound" is set to "Always". Not sure why this is doing this all of a sudden.