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New Member
Posts: 3
Registered: ‎03-08-2012
My Device: Blackberry Bold 9700
My Carrier: Globe Telecom Inc.

No Wifi features in my BB Bold 9700

Hi,

 

WIFI features are not available in Manage connections. Only Bluetooth and Mobile Network.

Having said that I cannot access WIFI in my blackberry phone. How come this is not availabe.

How can I setup the wifi?

 

Need help on this concern. Thank you in advance.

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Wifi features in my BB Bold 9700

Are you sure you have a 9700 model?

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New Member
Posts: 3
Registered: ‎03-08-2012
My Device: Blackberry Bold 9700
My Carrier: Globe Telecom Inc.

Re: No Wifi features in my BB Bold 9700

Yes, after performing security wipe for hardware refresh... no more wifi....

 

I can see in the About the following:

 

BB 9700 Smartphone (3G, Wi-fi)

v5.0.0.351 (Platform 5.1.0.98)....

.

.

.

WLAN Version: 2.7.0.54

 

But still no WIFI.. been all over the phone options and settings... cant find anything to activate the wifi.

 

Really, need help ot this...

 

Thank you in advance....

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Wifi features in my BB Bold 9700

Options > Security > Information.

What's there?

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New Member
Posts: 3
Registered: ‎03-08-2012
My Device: Blackberry Bold 9700
My Carrier: Globe Telecom Inc.

Re: No Wifi features in my BB Bold 9700

Message Outlin Colors

 

Ent Messages

Other Messages

 

IT Policy: Default

Last Updated: Jan. 24, 2011 02:59

Services: No Services

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Wifi features in my BB Bold 9700


red1c0n wrote:

Message Outlin Colors

 

Ent Messages

Other Messages

 

IT Policy: Default

Last Updated: Jan. 24, 2011 02:59

Services: No Services



Perhaps the IT Policy on the devices restricts (removes) WiFi usage.

Check with your employer or whoever you have the IT Policy from.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code