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Reply
New Member
Posts: 3
Registered: ‎12-10-2012
My Device: 9810
My Carrier: AT&T
Accepted Solution

No alarm or ringtone on 9810

My phone does not have sound when I recieve an email, text message, phone call, or when the alarm goes off. It statred about 24 hours ago and I did download a new app yesterday. Any ideas on how to help?

Guru III
Posts: 32,253
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: No alarm or ringtone on 9810

upper left of screen is a speaker icon, you might have selected silent profile by accident

 




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Highlighted
New Member
Posts: 3
Registered: ‎12-10-2012
My Device: 9810
My Carrier: AT&T

Re: No alarm or ringtone on 9810

No, I didn't select silent by accident. The icon under the menu is on 'Normal'. BTW, the 'Vibrate' icon does not seem to work, either. 

 

Any other suggestions.

 

Thanks for your help

New Member
Posts: 3
Registered: ‎12-10-2012
My Device: 9810
My Carrier: AT&T

Re: No alarm or ringtone on 9810

I resolved the problem by removing and re-inserting the battery. 

Guru III
Posts: 32,253
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: No alarm or ringtone on 9810

sometimes that works too, I like to do a battery pull first when things seem odd

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V